HR Consultant at SSV HR Services
Views:16 Applications:14 Rec. Actions:Recruiter Actions:3
Customer Care Role - eCommerce (1-6 yrs)
We are pleased to announced that we are hiring for top reputed E-commerce company in customer service role.
Qualification: HSC / Graduate
2 Years of experience in customer service or any call center.
Job Description :
- Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
Shift Time: 8 AM - 9 PM ( Any 9 Hours Shift )
Salary: 3 Lac + Attractive Incentives
Call or Whatsapp Priyanka on 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.