HR Consultant at SSV HR Services
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Customer Care Role - BPO (1-6 yrs)
International Call Center hiring
Work from HOME
Should have own desktop or laptop
Qualification : HSC / Any Graduate
Excellent Communication skills
Fresher's are welcome
Any International voice experience will be added an advantage
Should be comfortable with Night Shift
Profile :
- Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Make sales or recommendations for products or services that may better suit client needs
- Take part in training and other learning opportunities to expand knowledge of the company and position
- Adhere to all company policies and procedures
Shift Time; 8 PM - 5 AM
Week Off: Saturday - Sunday Fixed off
Salary: 4 Lac + Attendance Bonus
Call or Whatsapp Priyanka 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
