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27/01 Shweta Sharma
Founder at CareerVitaBLR (OPC)

Views:21 Applications:16 Rec. Actions:Recruiter Actions:6

Customer Care Role (1-3 yrs)

Gurgaon/Gurugram Job Code: 255484

Customer Care Representative (Female candidates preferred)

Location : Gurgaon

Education : Graduate

Job Description :

- Supporting customers in India with respect to product/service queries.

- Answer calls and resolve queries via phone and/or chat. May involve both in-bound and out-bound calls


- Day Shift with rotational weekly off

What you need to have ? 

- Active listening skills and questioning

- An eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues

- Display Ownership and accountability and quickly build trust and confidence with customer

- Own and resolve customer issues efficiently and empathetically

- Excellent comprehension and articulation skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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