HR Consultant at SSV HR Services
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Customer Care Representative - BPO (1-4 yrs)
Urgent Hiring for VOICE and E-MAIL and CHAT !!!
WORK FROM HOME
Should have minimum 1 Year to 5 Years experience in Any International Process.
Qualification: HSC / Graduate
Excellent Verbal and Written Communication Skills
Role and Responsibilities :
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
Salary : 3 Lac NET + Incentives
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