Business Support Manager at Snaphunt Pte. Ltd.
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Customer Care Executive - Inbound Process (1-5 yrs)
- Opportunity within a company with a solid track record of performance
- Join a market leader within Consulting
- Flexible working options
Our client offers a unique platform tailored for freelance recruiters to operate from anywhere, harnessing the power of remote work. Moreover, it doubles up as a valuable resource hub catering to students enrolled in degree or MBA programs, providing them with extensive training opportunities and avenues for internships.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
