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11/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

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Customer Care Executive - Inbound Process (1-5 yrs)

Noida Job Code: 351343

- Opportunity within a company with a solid track record of performance

- Join a market leader within Consulting

- Flexible working options

Our client offers a unique platform tailored for freelance recruiters to operate from anywhere, harnessing the power of remote work. Moreover, it doubles up as a valuable resource hub catering to students enrolled in degree or MBA programs, providing them with extensive training opportunities and avenues for internships.

The Job :

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate :

- You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are highly goal driven and work well in fast paced environments

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