HR Executive at Develop Dreamz Industries Pvt Ltd
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Customer Care Executive - BPO (0-2 yrs)
TCS is hiring for CCE Profile.( Direct Payroll)
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Requirements:
Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Graduation compulsory, Should be aware of regional languages.
No educational backlogs, non criminality background.
Salary :- 15000 Freshers, 20000 + for experienced and other allowances
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