Assistant Manager Recruitment at V5 Global Services Pvt Ltd
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Customer Care Associate - BPO (0-7 yrs)
We are assisting one of our Consumer Durables Client for BPO Hiring - Day Shift |Gurgaon location, With excellent communication skills.
Job Responsibilities include :
1. Answer Inbound Complaint Calls as well as assist customers who have specific queries
2. Make outbound calls to take customer concerns or check satisfaction level
3. Listen to and record complaints in the customer service application
4. Answer queries and give clarity on desired information
5. Resolving problems by clarifying issues and escalating unsolved problems
6. Fulfill requests by clarifying desired information, completing transactions, forwarding requests
7. Provide personalized customer service of the highest level
Please Note : No cabs shall be provided.
Salary offered : upto 3.00 Lacs
Job Location: Gurgaon
Kinza
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