Business Support Manager at Snaphunt Pte. Ltd.
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Customer Advisor/Customer Service Role - Professional Services (1-5 yrs)
Our client takes pride to inform that we are in the Automobile field serving humanity for the last 60 years. Our client has above 1500 employees on our roll.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Familiarize yourself with all products and services offered by our company.
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.
- Experience covering Consumer is strong plus.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Professional yet affable disposition.
- Neat, well-groomed appearance.
- Great networking skills.
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
