Overview of the Job Profile

- City Operations Manager-

City Operations Manager- will be responsible for building a very robust team to manage and execute campaigns, delivering results to the client, building strategy, and bringing sync with the entire city ecosystem.

Responsibility :

- Own the PnL for all the brand campaigns and drive overall profitability for the city

- Build, lead, direct, motivate, and support a large team within a time-sensitive and demanding environment, mainly focused on driving and effective execution of brand campaigns

- Creating strategy for campaign management and success

- Own NPS score of the campaigns in the city

- Process building for each function within the city

- Build a network of vendors, partners, manpower for respective requirements of your location

- Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis, including setup and implementation of all brand campaigns

- Building strong on ground presence to identify any gaps or challenges faced by the team and resolving them in a timely manner

- Manage timely data collection to update operations metrics to achieve Brand KPI, output expectations, reduce leakage, eliminate errors, and deliver excellent campaign experience

- Partner with cross-functional support teams in improving the overall city performance including all functional areas

- Actively collaborate with cross-location teams to build rapport and gather information / feedback for creating and / or improvising operations

- Oversee materials and inventory management

- Conduct budget reviews and report cost plans to upper management

What's in it for you?

- Opportunity to work with all the top-notch growing brands and startups

- Learning marketing, integrated campaigns, and growth-hacking of brands in different sectors

- Becoming a part of an enthusiastic, amazing culture, and fast-growing organization

- Opportunity to become an active stakeholder and driver of the organization

What you will need :

- PG/MBA degree from a reputed Business School

- 7-9 years of experience in handling operations in an operationally focused organization

- Min 5 years of experience in managing on ground operations and team

- Candidate with an agency, offline marketing operations, or startup background would be preferred

- Quick learner, confident, good presentation & relation-building skills

- Open for travel and ready to go the extra mile if the situation demands

- Keen attention to detail and good at spotting opportunities

- Client/Agency relationship exposure with strong relationship management skills

- Go-Getter attitude and responsibility to close all loops

- Long term vision and commitment

ORGANIZATION OVERVIEW :

About CupShup :
 
Byjus, Ola Cabs, Dunzo, Swiggy, Zomato, Uber.

- What is common across all of these shining stars of Indian Startup World? They are the most valued startups of the country. True. They are Unicorns or Soonicorns. That's also true. They are changing the game and consumer behavior in their respective segments. Correct!

- But there is one small detail common across these. CupShup was fortunate enough to partner with all of these brands during nascent/early stages of their journey and we are still helping them reach their audience pan India!

- CupShup, a 7 year old RoI-focused growth partner to startups and brands like HUL, Marico, SBI, ICICI, have been a major contributor in scaling the biggest names in the startup world. We are proud to contribute in our small way in taking these brands to its target audience in an innovative way and make a name for ourselves to rely upon in the process. We are a 200 member team spread across 12 cities of the country which specializes in scaling up the brands quickly. CupShup is a 360 degree growth partner with offerings across Creative, Digital and Offline marketing that provides a seamless planning, marketing budget allocation and execution to reach brand goals. CupShup has helped more than 300 brands scale up to its potential across the country and currently we are scaling up a cohort of 45 brands.

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