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24/08 Sonam Gupta
HR at Cultfit

Views:343 Applications:83 Rec. Actions:Recruiter Actions:1

Cult.fit - Consultant - Social Media/Online Reputation Management (1-5 yrs)

Bangalore Job Code: 173327

Job Description :

- Handle escalations/tickets on social media channels

- Ensure timely response to customers on all SM channels

- Collaborate with ops team for timely resolution of issues

- Work closely with Tech/Product for solving user issues

- Ensuring the online reputation of the brand is intact on SM channels

Ideal Candidate :

- Graduate is must

- 1.5+ experience in ORM role

- Experience with social media platforms like Twitter, Instagram would be a plus

- High level of ownership, positive attitude and deep customer empathy

- Strong written and verbal communication skills

- Proactive approach towards working and detail-oriented

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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