CrunchGrade - Manager - Customer Service Operation (2-5 yrs)
Roles & Responsibilities :
- Client Servicing
- Handling Calls and Emails- Client, QC Expert, Vendor, Subject Matter Expert (SME)
- Team Management, Process Management & Time Management
- Managing relationship with the vendors to get the tasks completed in a timely manner
- Getting things done from SME and QC experts on time
- Report Management- Weekly, Fortnightly and Monthly reports related to project
- Disciplined approach to be followed at each level of process
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
