Operation Manager at CrowdPouch
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Crowdpouch - Community Manager (2-8 yrs)
Our ideal candidate for this position is a - people person- with excellent communication skills in both written and verbal communication. The primary responsibility will be to connect will all our clients, namely, store owners and campaign managers. Understand their requirements and offer the best possible solutions and way forward. This will not be a one-time engagement, but a continuous nurturing of ties with CrowdPouch Clientele.
Responsibilities:
- Contact and convert leads and ensure store/campaign is set up on CrowdPouch platform
- Assist and guide leads to set up store/campaign online
- Educate and engage clients on how to make their campaign or store a success
- Collect Stories, Videos and Creatives from clients for a good story and for Social Media Posts
- Respond to all client queries on next steps on Social Media, Call, Email, Whatsapp, Live Chat etc.
- Work on partnerships and affiliates as and when opportunities arise
- Build relationships with clients, potential clients, and industry professionals
- Represent CrowdPouch and be an effective and reliable bridge between the Brand and its clients
Requirements:
- Excellent verbal communication skills
- Excellent written communication skills
- Pro activeness and willingness to connect with clients
- Ability to multitask
- Patience to explain grassroots of business to clients
Good to have:
- Work experience as a Community Manager
- Knowledge of vernacular languages
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
