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11/03 Rahul Mishra
HR Manager at Crossbeats

Views:161 Applications:39 Rec. Actions:Recruiter Actions:26

Crossbeats - Executive - Customer Care (2-5 yrs)

Bangalore Job Code: 316455

- Handling escalations and complex queries.

- Manage large amounts of incoming and outgoing calls

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

- Identify and assess customers' needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive -communication

Key skills required :

- Proven customer support experience or experience as a client service representative

- Excellent communications skills

- Ability to listen and active problem-solving skills

- Good interpersonal skills

- Ability to handle pressure

- Ability to multi-task, prioritize, and manage time effectively

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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