CRM Executive - Real Estate (1-5 yrs)
Hiring Executive CRM for Gurgaon location.
Male only, Sec 49, Gurgaon location.
Salary upto 25k
1 year exp required in customer care or relevant profile.
Timings: 4pm - 12am
6 days working, No cab
Job Description
- Build sustainable relationships and trust with the customers through open and interactive communication
- Managing cold calls with the customers and work on their leads
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers- needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Harsh
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