HR Executive at Credresolve
Views:0 Applications:0 Rec. Actions:Recruiter Actions:0
CredResolve - Collection Specialist (2-9 yrs)
- Client Outreach: Contact clients via phone, email, or mail to remind them of outstanding balances.
- Payment Negotiation: Negotiate and establish payment plans to resolve outstanding debts while considering clients' financial situations.
- Record Maintenance: Accurately document all interactions, payment plans, and payment receipts in the database.
- Dispute Resolution: Work with clients to address billing inquiries or disputes, ensuring satisfaction and payment compliance.
- Report Preparation: Prepare reports on collection activities and outstanding balances for management review.
- Legal Action Coordination: Collaborate with legal departments if further action is required on unresolved accounts.
- Compliance Adherence: Ensure all collection activities comply with relevant state and federal laws and company policies.
