Credenc - Telecaller (0-6 yrs)
About Credenc:
Credenc is a startup at the confluence of education and finance technologies. We aim to disrupt the education loans industry by deploying technology to reduce inefficiencies in the lending process as well as by enabling financial institutions to process more and more education loans by helping them with alternate credit scoring models.
Our fundamental belief is that providing access to finance for education is the most sustainable way of encouraging people to enhance their skills by investing in education and thereby increasing their employability. With ever increasing cost of education, there is an urgent requirement to solve the problem of access to finance for education. Our vision is to leverage technology to significantly increase education loan penetration in India.
Role:
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.
Requirements :
- High school diploma or equivalent.
-Ability to work in a team or individually as and when required.
- Hard-working individual.
- Good time management abilities.
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