CoWrks at a glance:

CoWrks aims to create inspiring, high-energy coworking work environments for the next generation of innovators. These spaces will foster highly collaborative communities by providing office spaces that come bundled with technology and business services. CoWrks shall also organize events that bring together the entire community fostering fraternity and bonhomie.

CoWrks leases space at marquee Office locations and creates energetic workspaces that liberate our members from the confines of the cubicle. Our vision is to create the strongest, most vibrant community of Coworking spaces in the world, with each member constantly feeling engaged and inspired every time they step foot in a CoWrks space.

By 2020, CoWrks will have a national presence with 100,000 members spread over 8 cities across India and a team that's committed to delivering on our mission.

JOB DESCRIPTION: - EXECUTIVE (INSIDE SALES)

CoWrks is seeking a passionate Executive - Inside Sales for our Bangalore team. The candidate must have proven Sales and Service experience. Our Inside Sales team will help prospective customers find the right solution when they express interest in one of our services. The role also entails market research, data collection, competition tracking, business development and nurturing influencer/channel partner relationships.

Goals and objectives :

Sales :

- Differentiate between the needs of various customer profiles

- Identify avenues to reach out to prospective clients

- Conduct outbound calls with the intent of educating prospective customers on the benefits of the various CoWrks memberships

- Handle inbound calls

- Upsell

- Strategize how to address client needs and pitch to prospective clients

- Identify how to address decision maker, influencer and user groups differently based on needs

- Nurture relationships with various business across industries

- Build & nurture channel sales

- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

- Routing qualified opportunities to the appropriate sales executives for further development and closure

- Maintain and expand database of prospects within assigned territory

Market Research :

- Understand market trends

- Understand spatial data, real estate micro-markets and demand drivers

- Track competition across geographies

- Track competitor movement across engagement initiatives / events

Critical competencies for success :

- Ability to build & foster relationships

- Adept negotiator

- Track record of selling products and services over the phone

- Ability to build a rapport with the prospective customer over the phone

- End to end sales and service skills (not just a Cold Caller)

- Professional and clear articulation

- Phenomenal telephone demeanor

- Well-versed with Enterprise / SaaS Sales tools or CRM tools

- Ability to perform under pressure

- High Emotional Quotient

- Proactive

- Flexibility to work the required hours / take calls after hours

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