Coursopedia - Sales Role (2-6 yrs)
What will you be doing ?
- Interface with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications
- Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
- Maintain a detailed database of all the interactions with the leads and provide a constant feedback to the Student Experience Manager in order to optimize lead closure
- To develop and maintain a positive working relationship with the students.
What we are looking for?
- Excellent written and spoken communication skills
- Strong sales bent of mind, in order to understand and effectively communicate what UpGrad is offering to its prospective students and close applications
- Approachable and vibrant personality
- Ability to approach any situation with patience and empathy
- Passion to deliver the highest levels of customer service at all times
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable
Education: Graduate in any field.
Experience: 2+ years- experience in the field of tele sales or any customer services field. (Freshers May Also Appy)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
