Counsellor/Senior Counsellor - Education (2-10 yrs)
Job role and responsibilities :
- Advice/Counsel students regarding various universities, courses, admission requirements, entrance exams, scholarships in the UK, Ireland, Dubai, USA, Canada, Australia and New Zealand
- Counsel students over the phone, in-person and provide assistance for various courses suitable for them
- Provide information on desired courses, information based on needs & aspirations
- Ensuring the student profile is compliant for higher studies abroad
- Telephonic counselling on the leads from all the sources & invite them to walk in to the office for counselling
- Regular follow-ups with the students
- Flexible and able to meet individual needs by providing person-specific attention
- Assist students with visa requirements
- Meet foreign university delegates
- Representing company during International Education Fairs and Events
- Liaising with universities and university officers
- Contributing in developing company brand.
- Meet deadlines and targets
- Should possess sales attitude
- Good communication and influencing skills.
- Experience: 2+ of work experience as a Counsellor in Study abroad/Overseas
Education industry :
Desired skills and requirement :
- Good command over English (verbal and written) and fluent with local language
- Hard working and the ability to multitask
- Ability to work in challenging situations and stick to deadlines
- Ability to use databases
- Strong attention to detail
- Good IT skills - Internet, Windows environment, MS office
- Honesty, trustworthiness, respect for others, accountability & loyalty
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