- Our client is seeking a highly motivated and experienced Inside Sales Counselor to join our dynamic sales team.

The Job :

- The ideal candidate will have a minimum of 1-2 years of experience in B2C sales, academic counseling, cold calling, and effectively convincing customers. As an Inside Sales Counselor, you will play a key role in driving revenue growth by providing excellent customer service and converting leads into sales. This is a full-time position with a 6-days of work.

You will be responsible for :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate :

- Minimum of 1-2 years of experience in B2C sales, academic counseling, cold calling, and convincing customers.

- Proven track record of meeting or exceeding sales targets in a similar role.

- Excellent communication and interpersonal skills

- Strong negotiation and persuasive skills to effectively convert leads into sales.

- Ability to work in a fast-paced environment and handle multiple tasks with attention to detail.

- Results-oriented mindset with a focus on driving revenue growth and achieving targets.

- Bachelor's degree in business, marketing, or a related field is preferred but not mandatory.

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