HR Executive at OnActive
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Costomer Support Role (0-2 yrs)
Role: Customer Support Executive
Roles & Responsibilities :
- Responsible for taking calls with customers and understanding their queries and concerns.
- Ensuring customer queries and concerns are resolved on time
- Need to maintain less than 8% shrinkage on MTD (Month till date)
- Need to be flexible in case of volume increases to support the callings.
Exp: 1 yrs
Languages to be known : Hindi is Mandatory + telugu
Industry: Any industry . Pref should have customer support.
Education : Degree
Shift Timings: 9 AM to 6 PM
Working Days: 6 days in a week (Mon - Sat)
