Manager Search Services at Talentcode Consulting
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Coordinator - Sales Support (3-5 yrs)
Sales Support provides accurate and timely administrative support to Account Managers and Sales Managers for a portfolio of customers. In addition, Sales Support acts as a liaison between the customer, sales and various cross-functional departments on smooth functioning of business.
Customer Support :
- Provides administrative and sales support to the Account Manager and/or Sales Manager.
- Follow-up on leads provided by Account Managers and Sales Team.
- Manage day to day communications with clients and Support on daily issues and questions.
- Maintain up-to-date knowledge of company's product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers.
Follow up on workflow :
- Preparing Job Orders, Co-ordinating with cross-functional teams for initiating new project.
- Leading and participating sales and production meetings
- Assisting various departments to co-ordinate and complete project on time.
Quotation management :
- Handle inquiries and customer request and preparing quotations.
- Accurate filing of quotations, monitoring and updating sales book.
- Preparation of Sales report and Presentation
Billing management :
- Follow-up on quotations and Purchase Order from Customers.
- Administrative work - preparing contracts, billing orders, financial forecasting, internal
instructions, Preparing and maintaining sales records,
Skills and Experience Required :
- At least 3 to 4 years work experience in Client Service, Sales Support and Pricing.
- Understanding of agencies and advertising industry environment is a plus
- Communication, analytical mindset, and organizational skills.
- Exceptional attention to detail.
- Detail Oriented
- Excellent oral and written business communication skills.
- Strong time management skills
- Ability to work under pressure
- Ability to work collaboratively with all levels to maximize results
- Team lead skills
Education :
- MBA in Business Management
- Graduate
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