ControlCase - Manager - Customer Success (3-6 yrs)
Ability to prioritize, multi-task, and perform effectively under pressure
- Ability to learn fast, shift directions even faster and work collaboratively on a highly effective team
- Possess strong listening skills to rapidly understand and translate clients- true business needs and concerns into a solution oriented discussion.
- Finds a collaborative work environment rewarding, and are excited about the prospect of spending most of your day building relationships with our customers by telephone and/or webinar.
- Self-motivated and self-enabler
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
- Ability to communicate effectively, in both written and verbal formats, with senior executive-level
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