Your Role and Responsibilities

- A track record of producing technical content writing services content that is error-free and adheres to brand and editorial style guides.

- This person will provide a detailed grammar and style review of supply chain and data services content, ranging from blog posts, e-mail messages, landing pages, product copy, and marketing collateral.

- We are especially interested in resources with experience with AP style and who have worked on data or supply chain services content

- This person acts as the final set of eyes before content is submitted for compliance review. Partner with design and engineering to ensure a compelling and consistent voice for all marketing and company materials.

- We prefer candidates who tend to be perfectionists and are extremely detail-oriented and who have a proven track record of copy editing excellence.

Requirements :

- Must be familiar with creating content that is optimized for SEO as well as conversions

- Ability to read, write and edit proficiently in US business English.

- Must be reliable and able to meet all deliverable deadlines

- Must work well in a team/collaborative environment

- Ability to work independently and edit a variety of different copy formats (email, blogs, eBooks, presentations)

- Highly organized, able to prioritize and manage projects multiple and assignments independently

- Proficient in Microsoft Office and AI writing tools (Grammarly, ChatGTP, Jasper AI)

- Comfortable with aggressive deadlines and shifting priorities. - Ability to quickly learn and emulate a distinct brand voice.

- Able to edit and review large volumes of content quickly

- 8-hour turn times for 1-3 page documents || 36-hour turn times for 5-7 page documents

- Perform content rewrites as needed to adhere to editorial and brand style guides

- Knowledge of AP Style, we plan our brand to be based on the AP style

- Provide an audience perspective and raise questions if the content is confusing or unclear.

- Able to adjust to an evolving brand voice as new positioning is rolled out.

- Identify opportunities to document additional style requirements as we develop a new messaging framework.

- Strive for content perfection in adherence to grammar and content style guide.

How You'll Make An Impact

- You will build and maintain external facing documentation for all Syren's services, including long and short-form blog posts, eBooks, whitepapers, case studies, infographics, presentations, sales collateral, video and podcast scripts, and more, to be distributed across multiple marketing channels.

- Write copy for creative product campaigns to drive curiosity about Syren Common Data Platform's features and capabilities

- Research, write, maintain, and improve documentation with relevant content, graphics, and examples.

- Gain a deep understanding of Syren's technology, platform, and offerings to be able to translate complex information into simple yet comprehensive and engaging content.

- Work with the Product Team, Sales Team, Product Engineering Team, and Customers to identify and close gaps in documentation and design necessary collaterals in a way that best explains a given concept.

- Gather information and inputs from external sources - subject-matter experts, industry professionals, etc. in relevant fields to help with content creation.

- Work with minimal direction towards predetermined goals, and be able to quickly become familiar with the latest advances in data engineering, supply chain technology and software engineering.

- Participate in our learning community, recognize trends and topics of interest, and build content that meets the needs of our prospective clients.

- Propose, coordinate and execute process improvements in the existing content development process.

What We're Looking For :

- 5+ years of content writing experience for a technology company (SaaS preferred)

- Excellent writing, editing, impeccable English grammar, verbal communication skills, and strong attention to detail.

- Phenomenal communication skills.

- Advanced SEO knowledge

- Ability to plan, schedule, and be flexible while meeting tight deadlines.

- Excellent project management skills and knowledge of technical writing best practices.

- Experience in UX writing, content strategy, or information architecture is a plus.

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