AGM - BD and Operations at Silverpeople
Views:25 Applications:14 Rec. Actions:Recruiter Actions:0
Content Writer (1-4 yrs)
- Write brief, clear, technically accurate Knowledge Base articles and technical documentation that will help our customer/clients use, understand and troubleshoot issues with the products easily.
- Work in a fast-paced, deadline-driven environment, with the ability to work quickly and on multiple projects at a time.
- Work with product teams, support engineers, managed services and developers to obtain in-depth knowledge and understanding of the products you- re writing about.
- Work with other content writers and editors to ensure your KB articles and documentation meet organizational standards and style guides.
- Learn and follow the team's processes and procedures. And, also provide input to make innovative suggestions to improve processes and procedures.
Who You Are & What Makes You Qualified :
- 1+ years of experience in a technical content writing role.
- Excellent written, verbal, and organizational skills to coordinate multiple simultaneous projects and multiple stakeholders.
- Ability to work with extended team members (engineers, product teams) to source details and understand the product better.
- Ability to analyze functional and technical specifications of products and documenting it in user-appropriate language.
- The ideal candidate can understand, explain and use complex technologies.
- Ability to work both independently and in a team environment.
- Experience in technical support is desirable.
If interested, please mail your cv
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
