Position : Travel sales consultant ( international process) (UK process)

Location : sec 4 noida (nearest metro sec 16 noida)

- Shift timings 1pm( afternoon )to 10pm ( night)

- No cab facility

Qualification : under graduate/graduate

Experience : minimum 1 year in international bpo in travel sales

- Note : Excellent English communication skills Required as it is an international process

Job Description :

- Listen attentively to customers' travel needs, preferences, and budgets.

- Offer personalized travel recommendations and solutions based on customer requirements.

- Handle customer inquiries, resolve complaints, and provide information on travel-related matters.

- Research and stay updated on various travel destinations, including hotels, airlines, cruises, and other travel-related services.

- Create customized travel itineraries, including flights, accommodations, transportation, tours, and activities.

- Process bookings for flights, hotels, car rentals, and travel insurance using booking systems and online platforms.

- Ensure accuracy in all bookings and provide customers with detailed itineraries and travel documents.

- Promote travel packages, special offers, and additional services to maximize sales revenue.

- Meet or exceed sales targets.

- Maintain a high level of product knowledge and stay informed about industry trends and market changes.

- Maintain organized records of customer information and travel bookings.

- Build and maintain strong customer relationships through excellent communication and follow-up.

- Keep customers informed about any changes to their travel arrangements and provide assistance during emergencies or disruptions.

- Collect customer feedback and use it to improve service quality and customer satisfaction.

Requirements :

- Proven experience in travel sales preferably in UK travel sales for one year or more.

- Strong communication and interpersonal skills.

- Knowledge of global travel destinations, travel trends, and the ability to create enticing travel itineraries.

- Ability to work independently and as part of a team.

- Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs.

- Good knowledge of GDS (Amadeus Galileo or Worldspan)

- Fare and price checking

- PNR Creation

- Excellent Geographical Knowledge

Benefits :

Salary : upto 60 k + Incentive plan and

- Paid Leaves

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