Lead Generation

- Acquire personal Leads to complete Sales calling

- Perform Lead generation calls daily Selling

- Use various leads sources provided to generate phone sales

- Follow Sales script for each call- AIDA methodology

- Obtain referrals as part of each sales call

- Actively celebrate daily new sales within team

- Courtesy call new sales within 8 months and 11 months calls - as directed Renewal (If applicable)

- Follow renewal script for renewal calls

- Obtain referrals as part of renewal call

- Updating renewal member information on renewal sales form

- Maintain renewal statistics for every renewal call

- Contact renewals as per Renewal policy 

Administration :

- Document sales at the end of the call

- Place all sales documents in the allocated area for Administration officer 

 Other Functions :

- 3 new sales per week

- 10 referrals / 4hrs (minimum)

- Converting 55% of 1st year renewals, 65% of 2nd years, 70% 3rd 0r above.

- Participate in team projects.

- Adhere to all Accor Advantage Plus T&C and sales policies as outlined in your People Plus, Training Manual and Renewal Manual.

Knowledge and Experience :

- Minimum 2 years of experience in outbound sales preferably from hotel industry

- Computer literacy

- Strong verbal and written communications skills

- Fluent English.

- Networking and relationship Building

Competencies :

- Good interpersonal skills with ability to communicate with all types of customers

- Serviced oriented with an eye for details

- Good team working skills and able to work effectively and contribute in a team

- Good written and verbal communication skills

- Lateral thinking, Persistent and Persuasive/Influencing

- Innovative and Consultative skills

- Positive, flexible and Enthusiastic

- Ability to work to deadlines

Internal :

- Interaction with central admin for sales processing.

- Interaction with T&C for T&C related queries & grievances.

- Interaction with Regional manager/Assistant Manager/ Assistant Manager Training for program queries

External :

Interaction with customers for sales,renewal and courtesy calling.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.