Position: Luxury Travel Consultant

Location: Delhi

Department: Luxury Escapade

Reports to: Senior Manager - HNI Sales & Customer Experience

Salary: 810 LPA

Role Overview :

As a Luxury Travel Consultant, you will play a key role in offering personalized luxury experiences to high-net-worth individuals (HNWIs). From curated travel itineraries to exclusive lifestyle services such as private events, dining, and concierge services, you will serve as a trusted advisor, providing bespoke recommendations to your clients. The ideal candidate will have extensive knowledge of both the luxury travel market and premium lifestyle offerings, delivering superior customer service and exceeding sales targets.

Key Responsibilities:

- Sales & Client Management:

- Build and maintain strong relationships with HNWIs, luxury travelers, and lifestyle clients.

- Identify new sales opportunities and develop business with high-end clients seeking premium travel and lifestyle experiences.

- Act as a personal consultant, advising clients on bespoke travel arrangements, lifestyle experiences, events, and products tailored to their preferences.

- Proactively reach out to potential clients through referrals, networking, and other lead-generation activities.

- Work to meet or exceed sales quotas and contribute to team revenue targets.

- Travel & Lifestyle Curation:

- Create, design, and present luxury travel itineraries, including private tours, high-end accommodations, private jet charters, and exclusive experiences.

- Offer lifestyle services such as VIP event access, private dining, personal shopping, yacht rentals, or unique experiences, working with luxury partners.

- Collaborate with top-tier suppliers (luxury hotels, private villas, yachts, exclusive events, personal shoppers, etc.) to provide unparalleled services to clients.

- Stay updated on global travel and lifestyle trends, high-profile events, and emerging luxury destinations.

- Client Experience & Support:

- Deliver a superior client experience by offering timely, tailored, and personal support across both travel and lifestyle inquiries.

- Handle clients special requests, ensuring their needs are met with discretion and precision.

- Provide post-service follow-up, seeking client feedback to enhance offerings and ensure repeat business.

Skills & Qualifications:

- Proven track record in sales within the luxury travel or lifestyle industry, with 3-4 years experience in handling high-profile clients.

- Deep knowledge of global luxury travel destinations, high-end accommodations, and exclusive lifestyle services.

- Excellent communication and presentation skills, both written and verbal, with a client-first mindset.

- Strong negotiation, problem-solving, and organizational skills with meticulous attention to detail.

- A proactive approach to building client relationships and growing business through referrals and networking.

- Proficiency with CRM software and other sales management tools.

- A passion for the luxury sector, with the ability to offer a consultative approach to clients.

Preferred Qualifications:

- Bachelors degree in Business, Travel & Tourism, Hospitality, or a related field.

- Previous experience working with HNWIs or within a luxury lifestyle management or concierge service.

- Fluency in English; additional language skills are a plus.

- Strong network within the luxury travel and lifestyle sectors, including contacts in premium hotels, concierge

services, and private events.