Operation Manager at Hunt and Badge Consulting Pvt Ltd
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Consultant - Sales - Automotive (3-8 yrs)
Looking out for car sales person in showroom
Basics : Any Bachelor degree
Specialized Knowledge : Communication skills, presentation skills, analytical skills, Negotiation skills, basic computer skills, team player, ability to work in dynamic situation
- Meeting and Greeting
- Proper greeting of customer in showroom or field areas
- Introduction of self, offer business card
- Assist customer when the requested salesperson is not immediately available
- Offer refreshment, child care or guidance to other products and services if required
- Analysis of needs and requirements
- Observe customer's conversation to find out requests, needs and desires
- Check, discuss and clarify needs by using questioning techniques (open, target and close questions)
- Capture prospect details in "Prospect card"
- Based on needs analysis, recommend a product that meets requirements
- Provide estimation of product sales process (lead time for product arrival)
- Product demonstration (static and dynamic)
- Able to relate features to advantages and benefits for customers
- Provide proof of the benefits (e.g. test drive, literature and data, etc.)
- Static demonstration
- Perform dynamic demonstration/test drive with planned route and professionalism
- Discuss experiences with customer after static or/and dynamic demonstration
- Presentation of offer
- Present offer of the right match to customers needs
Merlin J
9600395835
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