Role: Retail Sales Consultant

Experience: 1-4 years

Locations:

Bangalore - Kammanhalli, Whitefield, VR mall, RR Nagar

Delhi - Mall of India (Noida), Mega Mall (Gurgaon), Kirti Nagar

Interview Process:

Bangalore:

-Telephonic Screening

- F2F rounds

Delhi:

- Telephonic Screening

-F2F round

- 2/3 Telephonic Interviews

Role will include:

- Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for purchase of products from our catalogue

- Liaise with stakeholders in different teams to provide the best suited solution for the customer's requirements

- Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated

- Execute tasks of store processes and daily operations at the store for maintain the standards of Store operations, display and ambience

- Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams

- Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience

- Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability

- Navigate between ERPs and data templates to manage your revenue and sales related data

- Requires working on Saturdays/Sundays

Desired Skills and Functional Experience:

- Retail / Selling and Customer Interaction experience is must

- Great command of communication / language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly

- High energy, cheerful person + ability to smile always despite the situation / time

- Empathy for people and situations; highly approachable person

- Honesty and transparency in communication; shows warmth in interactions

- Extremely hard-working and committed to the cause / values / vision of UL

- Love for beautiful homes, and all things beautiful; a love for aesthetics

- Willingness to learn rapidly + Ability to consistently make things better

- Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation

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