About Blue Kaktus :

Established in 2000, we are a group of technology specialists who are passionate about fashion. We specialise in enabling fashion manufacturing, sourcing and retailing companies to improve their lead times, costs and performance through technology. Armed with over 250-man years of experience in fashion technology we have developed an easy to use cloud-based platform that is highly flexible, scalable and specialised to meet the needs of the fashion industry.

Company Size : Startup/Small Enterprise

Working Days : 5 days/week

Role & Responsibilities :

1) Strategic Support :

- Be a Subject-matter expert in terms of domain, industry, product, and processes.

- Work at the cutting edge of the product, as a liaison with the prospective client universe, industry with competitors, and internal functions.

- Participate in industry events, trade shows, fairs, forums, etc., to showcase BlueKaktus.

2) Pre-sales Support :

- Work closely with the Sales team to understand customer requirements and contribute to the development of sales tactics.

- Engage directly with enterprise clients to understand their business objectives, challenges, and key performance indicators (KPIs).

- Conduct product demonstrations and presentations to showcase the features and benefits of our SaaS solutions.

- Respond to technical queries and provide detailed information about product capabilities, integration options, and customization possibilities.

- Prepare and deliver product technical presentations and solution proposals tailored to meet customer requirements.

3) Solution Design and Consulting :

- Engage with Customers to understand their business challenges and objectives.

- Collaborate with Product and Engineering teams to shape BlueKaktus solutions that align with customer needs.

- Design and document solution architectures, workflows, and integration approaches.

- Provide technical guidance and consulting to the Sales team and Customers throughout the sales motion.

- Conduct in-depth analyses and workshops to discover and quantify the potential value our solutions can provide to clients, including ROI calculations, cost savings projections, and revenue growth opportunities.

- Develop compelling value propositions and business cases that align our solutions with client objectives and decision criteria.

4) Proof of Concept (PoC) Management :

- Lead and manage the execution of proof of concepts (PoCs) to demonstrate the feasibility and value of our solutions in customer environments.

- Define success criteria for PoCs and ensure they are met within agreed timelines.

- Gather feedback from customers during PoC phases and iterate on solutions as necessary.

5) Knowledge Sharing :

- Stay updated on industry trends, competitor offerings, and emerging technologies related to our products.

- Share insights and best practices with internal teams to enhance overall product knowledge and sales effectiveness.

6) Key Performance Indicators :

- Sales Target Achievement (Hunting + Farming).

- CSAT (Customer Satisfaction Score) of Pre-Sales.

Ideal Candidate :

- Supply chain domain experience : Must.

- Management/Technology Consulting experience (client-facing role) : Must.

- SaaS experience : Desirable.

- Pre-Sales experience : Desirable.

- Industry experience - Retail/Fashion & Lifestyle: Desirable.

- Educational Qualification : BE/BTech : Must; MBA from Tier 1 institutes : Desirable.