talent acquistion at Hiregis
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Consultant - Loyalty Sales - Hospitality (1-2 yrs)
JOB PURPOSE :
To sell Accor Plus memberships to leads within the set calling area provided with professionalism using up to date information and selling techniques provided.
Knowledge and Experience :
- Minimum 2 years of experience in outbound sales preferably from hotel industry
- Computer literacy
- Strong verbal and written communications skills
- Fluent English.
- Networking and relationship Building
Competencies :
- Good interpersonal skills with ability to communicate with all types of customers
- Serviced oriented with an eye for details
- Good team working skills and able to work effectively and contribute in a team
- Good written and verbal communication skills
- Lateral thinking, Persistent and Persuasive/Influencing
- Innovative and Consultative skills
- Positive, flexible and Enthusiastic
- Ability to work to deadlines
Key Responsibilities :
Lead Generation :
- Acquire personal Leads to complete Sales calling
- Perform Lead generation calls daily
Selling :
- Use various leads sources provided to generate phone sales
- Follow Sales script for each call- AIDA methodology
- Obtain referrals as part of each sales call
- Actively celebrate daily new sales within team
- Courtesy call new sales within 8 months and 11 months calls - as directed
Renewal (If applicable) :
- Follow renewal script for renewal calls
- Obtain referrals as part of renewal call
- Updating renewal member information on renewal sales form
- Maintain renewal statistics for every renewal call
- Contact renewals as per Renewal policy
Administration :
- Document sales at the end of the call
- Place all sales documents in the allocated area for Administration officer
5th Other Functions
- Cash pick ups or any member interaction as and when advised by the Hyderabad office
- Participate in team projects.
- Adhere to all Accor Advantage Plus T&C and sales policies as outlined in your People Plus, Training Manual and Renewal Manual
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