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02/06 Shabana Anjum
Senior Recruiter at Iappsdata

Views:33 Applications:6 Rec. Actions:Recruiter Actions:0

Consultant - Customer Service - BPO (1-2 yrs)

Bangalore Job Code: 275943

Social Media Consultant

Roles and Responsibilities :

- To resolve Customer issues across social platforms

- Providing excellent customer service

- Acting as a customer service department team member

- Liaising with other Customer Support Representatives

- Using good communication skills and problem-solving skills

- Resolving complaints from unhappy customers

- Identifying patterns for improvement opportunities

- Ensuring complete information is recorded

- Completing various roles and tasks within the given time

- Recommending products and services

- Adding products and services to customer accounts

- Identifying what customers may want

Experience : 1 year experience in Social Media Management & overall experience of 1 + years in Customer service

Qualification : Any Graduate

Salary : 26000 CTC

Shift : Rotational (6 days working)

Languages : Fluent English + Hindi Mandatory

Location : Bellandur, Bangalore

- Cab with Home pick and drop available within Bengaluru within 35km radius from Office

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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