Manager at Manager HR Business Services
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Construction Helpline - Associate - Sales (1-3 yrs)
- Outbound Calls : Initiating outbound calls to potential customers based on leads provided by the team or generated through other sources.
- Lead Qualification : Qualifying leads to determine their level of interest and potential as customers. This involves asking relevant questions to understand the prospect's needs and budget
- Product/Service Knowledge : Maintaining a thorough understanding of the products or services being offered in order to effectively communicate features and benefits to potential customers
- Sales Pitch : Developing and delivering a persuasive sales pitch that highlights the key selling points and addresses potential customer concerns or objections.
- Building Rapport : Building a positive and professional relationship with potential customers. Establishing trust and rapport is crucial for successful sales.
- Handling Objections : Addressing any objections or concerns raised by potential customers and providing suitable solutions or information to overcome these objections.
- Closing Sales : Effectively closing sales by guiding the potential customer through the purchasing process, including providing necessary information, discussing pricing, and facilitating the completion of the transaction.
- Follow-Up : Following up with leads that require additional nurturing or time to make a decision. This may involve sending follow-up emails, providing additional information, or addressing any lingering concerns.
- Meeting Targets : Meeting or exceeding sales targets and key performance indicators (KPIs) set by the sales manager or the organization.
- Adapting to Changes : Adapting to changes in products, services, or sales strategies and incorporating feedback from supervisors to improve performance.
- Time Management : Effectively managing time to maximize the number of calls made and ensuring efficient use of working hours.
- Professionalism : Maintaining a high level of professionalism and adhering to ethical standards during all customer interactions.
