Manager at Conneqt Business Solutions Ltd
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Conneqt Business Solutions - Executive - Customer Care (0-1 yrs)
Roles and Responsibilities :
- Resolving customer complaints brought to your attention.
- Manage large amounts of incoming phone calls
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Ability to multi-task, prioritize, and manage time effectively
Eligibility :
- Qualifications: 12th Pass or above
Fresher and Experienced both can apply
Shift : Rotational shift/ 6 working days with 1 rotational week off
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
