"Connect2Clinic, an exceptional digital initiative pioneered by Alkem Labs. As a subsidiary of Alkem Labs, our unwavering goal is to carry forward the company's rich tradition of excellence and unwavering dedication to healthcare. This cutting-edge platform is an AI-driven, comprehensive solution that not only streamlines and elevates the patient experience but also empowers healthcare providers with state-of-the-art tools and technologies. Connect2Clinic is a HIPAA compliant end-to-end Practice management platform for medical professionals and healthcare staff to communicate with their patients."

Company Name : Connect2Clinic (Alkem Laboratories Limited)

Website : https://connect2clinic.com/

Essential Duties and Responsibilities :

- Sign-up new doctors, clinics, hospitals onto the platform through self/organization initiatives.

- Structured follow-ups to ensure Doctors, clinics, hospitals are on boarded on the platform and using the product.

- Maintain large number of doctor relationships to ensure they stick to platform for long term, prevent doctor churns.

- Ensure seamless experience for doctors and patients on platform with timely resolution of all queries and concerns.

- Doctor backed view on the platform and digital engagement and suggest further improvements.

- Work with all stakeholders (product team, design team, content and marketing team etc.) to ensure best experience for doctors and patients with C2C platform.

- Ensure platform awareness among doctors and offer quick issue resolution.

- Managing doctor/patient outreach campaigns, conducting demos to doctors and their staff virtually or physically as needed.

- Understanding doctor profiles (importance of doctor, tech savviness, patient demographics etc.) and the challenges and address then at product and process level to drive usage to ensure high recall.

- Co-ordinate with product team, do testing of new product launches.

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics.

- Assist product team to understand customer problems, reproduce them and fix them.