Operation Executive at Commutec
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Commutec - Customer Executive Role (0-2 yrs)
- Create business relationships with B2B clients.
- Handle escalations, customer communications, and inquiries.
- Respond quickly to client's concerns and grievances
- Enhance quality metrics and client support
- Daily oversee the customer service team and create improvement initiatives.
- Prioritize customer satisfaction and provide reports on clients' queries and solutions.
- Determine the needs and desires of your clients.
- provide clients with outstanding service.
- Get input from clients to make sure they are satisfied with the services provided.
- To provide prompt services, organize with internal functional units, and do follow-ups.
- As assigned by management, handle additional job responsibilities
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
