Our client's (US based) mission is to power careers through tech education, an online learning platform offering practitioner level education in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more.

As a Community Manager, you will coordinate between students, services, product teams, and Mentors to ensure student success. You will work within our Community Team to grow the student community to ensure high engagement, satisfaction, and success rates for online programs. You will organize in-person and online events, lead programs to boost activity in our community and our classroom, and strategize about how to best encourage students helping one another. If you are people-focused, and looking for a chance to make an impact, we are looking for you.

Responsibilities :

- Be an advocate for students and org vision.

- Manage all aspects of community relationships with students and course mentors and serve as the main contact.

- Engage the student community in online platforms and in-person events to promote their learning.

- Strategize about how to grow communities to meet students- needs, following an understanding of their backgrounds, goals, and program experience.

- Communicate project developments and draft strategic recommendations.

- Work with product, career, and learning experts to refine our student experience, to improve engagement and progress.

- Conceptualize and accomplish student engagement community programs within the scope of time and budget to meet the needs of students throughout all stages of their online program.

- Have in-depth knowledge of a program's logistics and content.

- Collect engagement data for community channels.

- Create communications including announcements, emails, and newsletters and adapt tone and voice for maximum impact.

What We Value :

- 1+years of experience in online community work, related to EdTech, traditional education, or professional training

- Strong attention to detail in written correspondence

- Experience with live streams and in-person events

- Project management skills

- Flexible in using to use different methods for tracking and conveying information, such as Slack, Zendesk, forums, chat programs, and email marketing software

- Team player with the capability to excel in an autonomous environment with grace

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.