14/07
HR
Human Resource at Peacock Solar Pvt Ltd
Human Resource at Peacock Solar Pvt Ltd
Views:7 Applications:7 Rec. Actions:Recruiter Actions:0
Community Manager - Medical Devices (1-4 yrs)
Job Title : Community Manager
Job Type : Full Time
Job Location : Hyderabad
No. Of Openings : 1
Qualification : Bachelors Degree
Experience : 1-4 Years
Salary : Rs. 3- 4.5 Lakhs Per Anum
Responsibilities :
- Conceptualise and execute an innovative digital strategy to grow a vibrant and diverse community starting with customers and advocates, that'll grow into serving partners and prospects.
- Manage the recruitment and on-boarding of community members via digital channels, in-product placements and in-company referrals.
- Develop content calendars, campaigns and gamification programs to ensure we are providing valuable content to all member segments and driving engagement
- Collaborate with customer success, sales, account management and product marketing teams to constantly grow our community
- Identify and nurture high value customers to share relevant stories through acts of advocacy
- Responsible for tracking and measuring the effectiveness of community programs, impact on key business metrics and track overall ROI
- Design the overall game-mechanics program to incentivise community engagement and acts of advocacy, developing and managing the real-world rewards program based on customer segments and personas
Qualifications :
- 1-3 years of Customer Success/Community/Customer Marketing roles in a B2B enterprise organization
- Be an innovative thinker, creative problem solver and effectively manage multiple on- going assignments in a fast paced, fluid environment
- Excellent communication and organizational skills
- Ability to build and maintain effective customer relationships
work from home for 1-2months then in Hyderabad
work from home till government guidelines as soon as office re-opens it will be in office, 5 days working
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