Associate Consultant - HCE at TEQNirvana Softech Solutions
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Community Manager - Advertising Firm (4-7 yrs)
Requirements:
- 4+ years experience in marketing or communications, at a world class tech company or startup. Experience in platform or community-driven businesses is a plus.
- Solid track record of successfully managing large-scale, complex B2C product marketing campaigns and cross-functional projects.
- Deep understanding of CRM strategy and management, with strong interest in how it works - under the hood- (i.e. tracking, marketing tech stack, tooling)
- Develop, execute & manage cross-channel automated lifecycle and ad hoc communications and campaigns end-to-end
- Serve as a subject matter expert in host user experiences and related systems / tooling to continuously improve execution and optimizations
- Conduct regular, extensive experimentation to facilitate rapid learning & application of any insights
- Own comprehensive daily, weekly, monthly reporting of all relevant CRM KPIs & work with data science to build the right dashboards to track and socialize performance
- Articulate and present strategy, progress, results and data analyses / learnings effectively to stakeholders and the wider business
- Experience working directly with product and engineering teams to drive technical projects, with a solid understanding of information architecture
- Results-driven individual with proven quantitative and analytical skills; should be extremely comfortable with Excel (functions, pivots, etc.) and reporting tools like Tableau. SQL skills a plus.
- Creative, methodical problem-solving skills with focus on efficient execution while balancing big-picture thinking
- Proactive & independent, always looking for ways to take initiative and improve existing programs/processes
- Must be a collaborative, cross-functional team player and comfortable partnering with a variety of teams from Engineering to Design
- Eye for user flow & visual design
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