Assistant HR Lead at CometChat
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CometChat - Marketing Specialist (1-2 yrs)
Company Introduction
Over the past thirty years chat has taken its place as one of humanity's main ways of communicating. From email, to MSN and IRC, to now a host of messaging services, people around the world have embraced chatting wholeheartedly. We believe in the power of chat for businesses. It gives any business, big or small, the opportunity to engage personally with their users whenever and wherever is convenient for them.
We love what we do: building the tools that give you the power to create a community. We love that we can help you do it quickly, giving you more time to work on your actual website or app. But most importantly, we love that our tools have helped dating apps let actual people fall in love, helped communities around the globe to blossom. And we're very excited to see what other uses our users will think up in the future.
CometChat's Mission :
- Enable meaningful connections between real people in an increasingly digital world.
- Our solutions are perfect for every kind of chat including:
- Social community - Allowing people in online communities to interact without moving the conversation to another platform
- Marketplace - Enabling communications between buyers and sellers
- Events - Bringing thousands of users together to interact without diminishing the quality of the experience
- Dating - Keeping people engaged while they connect with one another
- And more!
CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!
Position Overview & Priorities :
We are looking for a great Marketing Specialist to join our team. We have recently launched and have found early traction; the candidate will help execute strategy for the next phases of growth.
What will you be doing :
- Assist in Building, owning & managing our website and our social media channels
- Source and work with talented content teams to publish high quality articles, guides and product-marketing material
- Ensure that our customers have an amazing journey, from visiting our website to signing up with our product
- Build, own and operate a targeted search engine marketing program
- Support in managing our in-app & email messaging for the entire customer lifecycle
- Help increase our audience and engage with existing ones via newsletters and other channels
Work Location :
We operate on a Hybrid model - you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.
Prioritized Experiences and Capabilities :
- 1-2 years of experience in product marketing at a B2B SaaS company (or equivalent experience - this is a good to have)
- Someone that can deliver consistent messaging through different digital touch points
- Very good writing skills. You should be able to think as a copywriter.
- Very strong grasp of organic inbound marketing and is able to drive traffic by outreach-based link building and content marketing
- Someone who thrives in an environment where market and customer feedback is essential
- Individuals that are data driven and believe in executing strategy with the help of an experiment framework.
- Experience with common marketing tools (the specific tools are not important, but the experience of using proper-tools-for-the-job is)
Core Values :
- Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.
- Act with integrity: Be honest, be authentic and genuine, be open and do the right thing, no matter who's watching. We know what we know, and what we don- t know, we- ll let you know. And then we- ll do our darndest to figure out a solution.
- Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don- t be afraid to fail. Focus on the outcome and everything else will fall into place.
- Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don- t understand something, ask questions and learn.
- Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.
Interview Process :
Our goal is to make sure you have the chance to get to know AtomChat as we learn more about you. Through a series of conversations with founders and key stakeholders, we'll want to learn more about your strategic and functional expertise, and your passion. We hope that you'l bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.
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