Position : Team Leader

Experience : 2 to 4 years

Minimum Requirement : Relevant experience as a Counsellor 1.5 years and Ranking in Top 20%

- No ZTP/Documented warning in last 6months

Location : Kolkata/Jaipur

About Us :

- CollegeDekho.com is a disruptive technology education start-up offering both B2B and B2C solutions. The main offerings in the B2C model includes providing end-to-end admission solutions to students and the B2B model includes offering Digital Marketing Solutions (DMS) to clients. With over 35000+ colleges in its database, CollegeDekho.com is one of the most promising start-ups in India in 2015.

- CollegeDekho.com is a unique universities discovery platform, which connects education seekers with education providers, at the same time offering information about colleges, courses, entrance exam details, admission notifications, and changes in exam pattern, scholarships and all related topics.

- CollegeDekho.com is a portal designed to answer all curiosities and questions a student might pose while trying to select an institution offering higher education. Additionally, CollegeDekho.com is on its way to create the first- ever video platform for each of these colleges pan India, including customized apps. What also adds to the uniqueness of CollegeDekho.com is its foray into higher education abroad through the newly launched Study Abroad website.

- CollegeDekho Group is one of India's leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ.

Come and join the revolution!

Role: Team Leader

Department : Retail Operations

Key Responsibilities Areas :

- People/Team management and working towards delivering the required admission targets.

- Handling team of counsellors and daily mentoring with Coaching and Feedback for achieving KPI.

- Providing daily ongoing performance feedback to enable team members to develop and perform.

- Set performance objectives for and with employees, conduct performance review, and provide performance feedback on a periodic basis.

- Shrinkage and Attrition management.

- Ensuring Schedule adherence and Daily Logins Hour Target is maintained

- Assists with the development and/or monitoring of workflow, procedures, and metrics to track employee and department productivity for improvements.

- Encourage & motivate team to meet day-to-day admission/enrolment targets.

- Quality audits- Working on Quality Insights and thereby improving all aspects related to Quality.

- Address Team Members concerns thus emphasizing on the Culture of - We Care .

- Open to Change Management at every phase of his Journey in CD.

- Emphasis more on Counselling Improvement Measures involving Empathy.

- Involvement in Innovative measures for Counsellor's improvement which acts as enabler for superior performance.

- In detail reasoning for every action taken while counselling a student keeping in mind every Admission is a - WOW- journey.

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