HR Associate at College Dunia
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College Dunia - Telecalling/Education Counselling Role (0-1 yrs)
About your new company!!
- Collegedunia is an education portal, matching students with the best colleges in India abroad.
- We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in2014, we are the highest ranked portal by Similar Web in education.Conduct outbound calls daily.
Designation- Education Counselor
Work mode- Remote
Job type-Full time
Exp-0-1yr
About your new role:
- Conduct outbound calls daily.
- Develop a strong understanding of our programs, services, and educational offerings.
- Track and document all interactions with leads in our CRM system.
- Achieve daily, weekly, and monthly targets based on call attempts, successful connections, and conversion rates.
- Develop strong understanding of our programs, services, and educational offerings.
- Build and maintain rapport with leads.
- Collaborate with the admissions and counseling teams
- Learn about and stay updated on the study abroad processes for specific countries.
What Makes You a Great Fit:
- Excellent communication skills, both verbal and written.
- Dedication to the assigned task, with a strong work ethic.
- Previous experience in a customer service, telemarketing, or call center role is a plus.
- Strong interpersonal skills and empathy.
- Ability to work independently and as part of a team.
- Proficient in one south language
- Knowledge of study abroad Experience is a Plus.
- Target orientations
