Collection Manager - BFS (2-5 yrs)
Job Title : Collection Manager
Total Years of Experience : 2-4 Years
Education Qualification : Graduate/Masters in financial domain Grade Associate/Assistant Manager
Budget : 4.5lpa
Location : Vadodara
Job Description Collections :
- Negotiate & collect Over dues from customers
- Monitor and control Delinquency and Credit Losses for products
- Manage agency performance in terms of resolution - both front-end and net resolution
- Ensure proper documentation of Collection related activities
- Timely assignment of Collection cases to Agencies
- Ensure updation of database for accountholder's change of addresses
- Ensure follow-up on all Return Cheques for resolution including Sec 138 of NI Act
- Ensure legal recourse and follow up on delinquent accounts where applicable
- Ensure targets are achieve for buckets and recoveries Recovery:
- Enhance Recovery Rates to ensure continued profitability of Business
- Continuous review of Recovery Portfolio to effectively give directions and control to Recovery operations.
- Identify, develop and continuously improve Recovery processes to ensure overall efficiency in terms of customer contact and Recovery Techniques
- Ensure timely and meaningful MIS to Business for review & feedback
- Ensure strict control over Recovery costs and rationalization where required
- To ensure timely filing of cases in Recoveries, thereby protecting interest of organization
