Talent Specialist Officer at Codeyoung
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Codeyoung - Customer Support Role (0-3 yrs)
Responsibilities :
- Maintain a good relationship between customers and the company.
- Resolve the tickets within the given TAT
- Provide detailed information about the products and services offered to the customers.
- Communicate effectively with the customer support team.
- Listen to customer complaints and provide adequate solutions for their problem via phone or email or chat
- Handle and manage surveys in regards to resolving customer service problems.
- Keep the record of customers and follow-up with them on a timely basis for better customer experience.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
