We're looking to bring on-board a dynamic professional to handle client communications and get work done! The individual should have unbelievable energy and optimistic attitude towards getting work done. Very good command over English is a pre-requisite for the job. Prior experience is not really required, however, an innate ability to handle situations and people is mandatory.

Some clients we serve currently : MakeMyTrip, NSDC, GoIbibo, Usha, Observer Research Foundation, Dabur Group, Max Group, Varun Bahl, Vasundhra Jewellers

Services we provide : Website Design, Development & Maintenance, Digital Marketing Campaigns, Social Media Management, Web Application Development

Routine tasks for the job : 

- Seek, process and execute client requests and orders.

- Answer queries regarding services, processes and if required direct them to the account manager.

- Assist clients to use the websites and keep them updated about new features launched.

- Coordinate with internal teams to ensure timely fulfillment of services.

- Maintain trackers, reports for client interaction, product/ service usage etc.

- Collect feedback and resolve client complaints.

- Maintain client relationships.

Skills Required : 

- Good command over English is a must.

- A background in client servicing is preferred.

- A technical background will be preferred.

- Excellent interpersonal skills and a knack of pre-empting situations and dealing with them.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.