Team Lead - HR at Impeccable HR Consulting Pvt. Ltd.
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Cluster Service Manager - Aftermarket - Auto (3-8 yrs)
Role Description:
- Ensure Dealer Service Profitability.
- Responsible for Parts Sales through the dealership.
- Improving dealer infrastructure.
- Promotion of AMC and its administration
- Service Penetration/ Reach.
- Service promotional activities.
- Enhancing Customer Satisfaction
- Warranty Settlement
- Maintaining parts inventory at dealerships as per EOR Norms.
- Support dealerships in troubleshooting
- Training Dealer service personnel
- Feedback to Back-end HQ team through technical reports and failure analysis reports.
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