We are looking for dynamic Cluster Sales Manager to help us achieve our business goals.

What you- ll be doing:

- Exhibit honesty and transparency in communication; shows warmth in interactions

- Understanding and impacting retail SOPs, KPIs, team management, capable of retail analysis and delivering training at stores

- Responsible for profitability and smooth operations of his stores

- Acting as a strong bridge between the HO and Stores and is responsible for setting up expectations of the HO and converts them into clear deliverables at the stores

- Hiring manpower at stores

- Responsible for COR - Cost of Retail to ensure 4 wall profitability

- Ensuring as a SPOC for his set of stores for various other functions - HR, Training, Marketing, IT, Projects, etc

- Supervising and monitoring all stores of respective region/territory

- Reviewing his ASMs and store team

- Traveling to stores on regular basis

- Working closely with sales head for budget planning for his/her region

- Understanding of store operations from opening to closure, customer journey, staff behaviour, customer delight touch points,

- Following and checking checklist including staff performance, footfalls, SOPs implemented, addressing staff concern, while traveling to store

- Ensuring attrition at stores is in line with HO targets

- Coordinating with ASMs for store targets, offers, footfalls, employee issues.

What are the skills that you- ll need to succeed in this role:

Technical Skills (KPI will be based on these)

- Problem Solving Skills

- Market Knowledge

- Team Building Skills

- Excel Skills

- Sales Skills

- Customer Service Skills

- Leadership Skills

Behavioural Skills (KPI will be based on these)

Accountability

- Flexible Thinking

- Result Orientation

- Teamwork

- Commitment to Learning

- Attention to Detail

- Professionalism (Attendance/Punctuality)

- Strong Analytical and Problem-Solving Skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.