GM- Operations at Cloudpoint Technologies Pvt. Ltd.
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Cloudpoint Technologies - Executive - Technical Support (0-10 yrs)
Domestic BPO Executive - Technical Support
Technical Support at Noida Center with experience in product support in IOT, Alexa / Google Home/ Home automation Products. Freshers may also apply.
- A positive attitude takes complete ownership of customer issue and ability to solve customer's concern.
- Good command over English and Hindi (written, comprehension and verbal).
- Excellent comprehension skills - ability to understand customers concerns.
- Ability to translate technical information/instructions into a simple language that would ensure seamless troubleshooting.
- Good listening skills, demonstrate empathy, Willingness to learn.
- Experience to serve customer across various touch points.
- Good Salary Package.
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