Co-Founder at Cloudpoint Technologies
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Cloudpoint - Customer Care Executive - Product Support - Home Automation Products (2-3 yrs)
Cloudpoint is looking for Customer Care Executives at its Noida Center who have experience in product support in IOT, Alexa / Google Home/ Home automation Products. Additional Experience in Servers, Storage, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices will be added advantage.
- A positive attitude takes complete ownership of customer issue and ability to solve customer's concern.
- Good command over English and Hindi (written, comprehension and verbal).
- Excellent comprehension skills & ability to understand customers concerns.
- Ability to translate technical information/instructions into a simple language that would ensure seamless troubleshooting.
- Good listening skills, demonstrate empathy, Willingness to learn.
- Experience to serve customer across various touch points.
- Aware of the latest trends and developments in the technology industry.
- Coordinate between various stakeholders e.g. Client, Service Engineers, Logistics partners, and Warehouse.
Minimum Qualifications :
- Graduate with minimum 2 years of Technical Experience.
- Should be able to join at short notice.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
